ISMA AZIS RIU. An Interpretative Phenomenological Analysis Study On Customer Lived Experiences Of Emotionally Intelligent Service Agents . International Journal of Education Management and Religion, [S. l.], v. 3, n. 1, p. 367–375, 2025. DOI: 10.71305/ijemr.v3i1.1153. Disponível em: https://journal.as-salafiyah.id/index.php/ijemr/article/view/1153. Acesso em: 3 feb. 2026.