Nafi’atul Hasanah, Ahmad Qolfathiriyus Firdaus, Akhyak, Nur Efendi, and Himad Ali. “Integrated Quality Management in Improving Customer Satisfaction”. JMPI: Jurnal Manajemen, Pendidikan Dan Pemikiran Islam, vol. 3, no. 1, May 2025, pp. 130-8, doi:10.71305/jmpi.v1i1.1.