Nafi’atul Hasanah, Ahmad Qolfathiriyus Firdaus, Akhyak, Nur Efendi, and Himad Ali. “Integrated Quality Management in Improving Customer Satisfaction”. JMPI: Jurnal Manajemen, Pendidikan dan Pemikiran Islam 3, no. 1 (May 4, 2025): 130–138. Accessed December 15, 2025. https://journal.as-salafiyah.id/index.php/jmpi/article/view/1.